Ref

7904

Title

OPERATIONS EXCELLENCE EXPERT

Sector

Healthcare Products

Salary

Negotiable

Location

 Maidenhead, Berkshire

The Company

GlaxoSmithKline Consumer Healthcare is an innovative and highly successful, globally operating business and a world leader in its field. It forms a strategically important part of GlaxoSmithKline, a quoted company listed on the London and New York stock exchanges, which also has major business interests in the field of research based ethical pharmaceuticals.

 

GlaxoSmithKline, the world’s number one healthcare company, employs over 96,500 people in more than 80 countries worldwide. The company supplies products to more than 160 global markets; produces over 1400 different brands and launches about 2000 new products annually. In the financial year ended 31st December 2010 GlaxoSmithKline achieved total sales of £28.4 billion and operating profits of £3.783 billion. Current annual investment in Research & Development amounts to more than £3.96 billion.  Further group details can be found on the web site, www.gsk.com.

 

The Position

Job Purpose

Reporting to the Operational Excellence Programme Director, the Operational Excellence Expert will function as a key member of the Operational Excellence Team and will address needs and relate closely to people at all levels and in all functions on site. The main role purpose is to support the site in the delivery of the continuous improvement programme and overall site business strategy.

There is a need to provide technical expertise and project management skills to ensure that improvements are delivered in accordance with agreed timelines and in compliance with operations, customer and regulatory requirements.

Key Responsibilities:

  • Make recommendations on the overall programme of site improvement activities in support of business strategy.
  • Own discrete program areas and deliver results from associated projects.
  • Conduct Six Sigma DMAIC and Lean projects, leading teams to address business process problems and design new processes to achieve results.  
  • Facilitate problem solving and brainstorming workshops that lead teams to address issues not requiring the DMAIC approach.
  • Conduct special data analysis in support of business decision making using the SSL tools.
  • Establish control measures to sustain improvements where applicable and train process owners in their use.
  • Mentor Green / Black Belts in completing DMAIC projects.
  • Facilitate project completion by Green Belts by recognising and addressing organisational barriers.
  • Conduct Lean / Six Sigma training classes for Green / Black Belts and just in time training as and when required.
  • Assist in improvement activities including training, mentoring and facilitating kaizen events, six sigma projects, tool deployment and benchmarking, etc...

Relationships:

 

The Operational Excellence Expert will perform a highly visible and influential role on site. It will be vitally important to cultivate and develop close working relationships and credibility at all levels. This will also facilitate the opportunity to maximise effectiveness and contribution within the business.

The Future:

 

There will be considerable scope and opportunity for functional achievement, contribution and recognition, together with ongoing personal development and career progression towards senior management in the UK and elsewhere.    

The Person

Qualifications and Experience

  • Degree or equivalent level qualification preferred in an Engineering, Business or Technical discipline.
  • Ideally Black Belt certified.
  • Proven experience in a relevant modern and progressive manufacturing business.
  • Detailed knowledge and experience in the use of Lean Six Sigma tools, techniques and methodologies.
  • Proven change management experience.

 Personal Skills

  • Networking skills to establish a wide range of contacts.
  • Strong influencing and facilitation skills to drive change and achieve results.
  • Ability to lead and motivate multi disciplinary and cross functional teams.
  • Coaching, mentoring and teaching abilities with marked interpersonal, communication and influencing skills.
  • Demonstrated project management and delivery skills.
  • Multi level credibility and ability to present convincingly at the highest levels.
  • Leadership skills to introduce new processes and ways of working and the credibility to facilitate, coach and motivate cross functional teams.
  • Capability to work and communicate well across functions and influence key stakeholders to support production priorities.
  • Able to work effectively and quickly under pressure.
  • Good analytical and IT skills – proficient in Excel, Word and Powerpoint.

Future Aims

  • Career orientated and ambitious – keen to continue to develop and progress further.

 

 Personal Circumstances

  • Willing to live within daily reach of Maidenhead.

To Apply

Please send your CV and current salary details, quoting reference number 7904 to bob.thorpe@kilpatrick.uk.com

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